System and Network Administrator – €26.000

The Systems & Network Administrator will be responsible for ensuring the stability, integrity, and efficient operation of the company’s corporate IT infrastructure by providing hands-on pro-active server, desktop, and telecom administration. In the event of a disruption, this role is vital to the restoration of services to minimize downtime by providing the necessary technical support.

Responsibilities

• Provide first-level technical support for incoming requests from internal users.
• Setup and configure laptop and desktop computers (OS installation, Software installs, patches, etc.).
• Developing and updating online support documentation.
• Perform systems administration functions for Windows AD infrastructure, Office 365, software updates, anti-virus, backups and RMM systems.
• 3CX phone system administration – Setup/deploy phones to on-site and remote personnel.
• Maintains existing equipment and assists in deploying new equipment as the company requires from time to time such as servers, storage, SAN, firewalls, VoIP, access control system, etc.
• Maintain security and protect systems from unauthorized use, acts of nature, and user abuse.

Who you are

• 2+ years working in an IT helpdesk/systems administration role.
• A strong desire to learn and grow, proven ability to be flexible and work hard, both independently and in a team environment.
• Knowledge of MAC OSX, Windows 10, and some experience in Windows Server 2012/2016/2019, Active Directory, DNS, DHCP, Hyper-V, IIS, VMWare, and Office 365.
• General knowledge of 3CX phone systems and Cisco network equipment, DNS, routing protocols, TCP and UDP, and higher-level protocols such as HTTP, SMTP, and FTP is important.
• Experience with home-based firewalls and access points.
• Physical ability to lift/move/haul computers/monitors/servers/etc.
• The selected individual must be willing to work flexible hours and provide out-of-hours support on a roster basis.

For more detailed information, please contact us.