Service and Support Officer – €25.000

We are looking for a candidate with a solid academic background in ICT.

The Candidate preferably would have work experience in some of these areas; MS Active Directory, MS Windows Operating Systems, MS Office 365 Suite, Telephony Systems, Computer Hardware, Wired & Wireless Networks, Structured Cabling, Printing, and Multifunction Machines.

The ideal candidate should:

• Have a good business orientation with a demonstrated knowledge of the IT industry
• Can communicate with and understand the needs of non-technical internal and external clients
• Adequate customer focus and knowledge of IT Service Management standards and procedures
• Possess strong analytical and problem-solving skills
• Have good written and verbal skills and proven ability to work on own initiative with great attention to detail
• Has the ability to work within a team, multitask, and capable of meeting strict deadlines
• Has the ability to listen actively and to work on own initiative when necessary
• The ability to work under pressure and able to respond to emergencies after hours
• Must be fluent in the English language

For more detailed information, please contact us.