IT supports are professionals that provide help to companies with technology products. In general, IT Supports are maintaining the computer networks, providing technical support, and ensuring the whole system runs smoothly.
The most important requirements and qualifications for IT Supports:
- Experience as a technical support engineer.
- Knowledge of web services, API, and IP-based protocols.
- Knowledge of computer networking and hardware systems.
- Willingness to solve complicated problems.
- Strong project management and organizational skills.
- Ability to troubleshoot complex hardware and software issues.