Managed Services Engineer

Managed services are the practice of outsourcing the responsibility for maintaining, and anticipating the need for, a range of processes and functions in order to improve operations and cut expenses.

The most important requirements and qualifications for Managed Services Engineers:

  • Follow-up of the manual and automated monitoring.
  • Experience in creating, maintaining, and updating tickets including performing the required technical actions to solve the ticket.
  • Experience with analyzing and resolving assigned tickets.
  • Able to work procedurally.
  • Strong analytical skills.